How do I get my KCB bank statement on my phone, Online Banking - 29 April
Do you want to get a KCB bank account statement in Uganda online?
A few years ago, the only way to obtain a bank statement was to go to the nearest designated bank branch. However, in this day and age of mobile banking, KCB bank customers can access their account statements via their mobile phones rather than visiting the bank or a KCB ATM machine.
All transactions, such as deposits, charges, and withdrawals, will be listed on the KCB bank account statement. Here's how to access your KCB bank account statement online.
https://ug.kcbgroup.com/ways-of-banking/internet-banking
How to Get a KCB bank Account Statement Online in Uganda
Account holders with KCB can access their account statements through the KCB mobile app or the KCB USSD Shortcode (*244#). Customers who have registered for KCB mobile banking services are the only ones who can use this service.
Use KCB USSD Shortcode
Follow the step-by-step guide to view your account statement;
1. Dial *244# then press the call button.
2. You will be prompted to enter the mobile banking pin. Click the Reply/Okay button then enter the KCB mobile banking pin.
3. Choose a number that corresponds to the Statements option.
4. Select the KCB account number whose Statement you want to retrieve.
5. A page showing the recent transactions will appear on your screen.
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Use KCB Mobile App
The account holder will need to download and install the KCB mobile app from the Google Play Store for Androids and the App Store for IOS. To obtain your account statement, follow the steps outlined below.
1. Open the KCB mobile app on your phone.
2. Login with your KCB mobile banking pin.
3. Tap on the Accounts option at the bottom right corner.
4. Click on the Statements option.
5. Then select the KCB account number whose Statement you want to view from the drop-down menu.
6. There is also a provision to select a frequency.
7. The account statement will show on the screen. You can choose to download the Statement in pdf format.
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